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Important Information

Family Capital Limited (“FC”) is authorised and regulated by the Financial Conduct Authority (FRN 765457). Registered in England and Wales No. 1893220. 


Registered office: 68 King William Street, London, EC4N 7HR. 

Terms of Use

This website is provided for general information only. The content does not constitute advice, an offer, or a solicitation to buy or sell any product or service.


While FC seeks to ensure information is accurate and up to date, we make no guarantees as to its completeness or accuracy and accept no liability for any loss arising from its use, except where liability cannot be excluded by law.


By accessing this website, you agree that these terms are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.


Products and services referred to may be subject to legal and regulatory requirements and may not be available in all jurisdictions. It is your responsibility to comply with local laws.

Copyright

 All copyright and other rights in materials on this website are owned by FC or used with permission. You may print or download material for personal use only. All other use is prohibited. 

Cookies

 This website uses cookies to improve your browsing experience, track website usage, and ensure functionality. For full details, please refer to our [Cookie Policy] and manage your preferences via the cookie banner when first visiting the site. 

Links to other Websites

 This website may contain links to third-party sites. FC is not responsible for the content or availability of these sites, which are governed by their own terms. 

Complaints

   

We are committed to treating clients fairly. If you are dissatisfied with our service, please contact your Wealth Manager in the first instance.


Alternatively, you can write to our Compliance Officer at:


Family Capital Limited
68 King William Street
London
EC4N 7HR


When making a complaint, please provide:


Your full name, address, account details and telephone number
A description of your complaint and how you would like it resolved
Copies of any relevant documentation
 

We will acknowledge and investigate your complaint promptly. If you are unhappy with our response, or if your complaint is not resolved within 8 weeks, you may be entitled to refer it to the Financial Ombudsman Service:


Financial Ombudsman Service
Exchange Tower
London E14 9SR
Website: www.financial-ombudsman.org.uk

Email: complaint.info@financial-ombudsman.org.uk
Telephone: 0800 023 4567 or 0300 123 9123



Communications

 For your protection, telephone calls and other communications may be recorded or monitored. 

Issued by Family Capital Limited (Reg. No. 10457142), which is authorised and regulated by the Financial Conduct Authority


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